Tuesday, March 3, 2009

IBM server bug may cause data loss

IBM Xseries server

IBM recently released a support article for their Blade Center and System X servers containing drives with the following model numbers:

ST31000340NS
ST3250310NS
ST3500320NS
ST3750330NS

The article states that the hard drives may become unresponsive after a power cycle when the drives attempt to create an event log event in an invalid location, and the drive goes offline. Once the drive goes offline, the data is inaccessible.

IBM is working on getting the firmware update for the hard drives to solve the problem, but until then IBM advises to power cycle the affected servers as little as possible.

To check if your server includes one of the affected drives, view the list of models in IBM support article H194623.

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